Please follow these recommendations to troubleshoot your DailyBot installation:
- Go to the website and click on the "Add to Slack" button, in order to refresh the authorization token
- Ask the admin to go to the dashboard (organization page) to check the installation and reconnect the bot (as defined in number 1)
- Remove the bot and add him again
- Please make sure that DailyBot was added manually to the Google Chat workspace
- Chat to him to see if the bot is responding; if DailyBot doesn't respond, please (gently!) remove him and invite again, then talk to him
- Please make sure you installed the bot and invited him to a Team in your Microsoft Teams workspace
- Also make sure you have DailyBot as a contact by sending him a message in a private context; if necessary, type "enable" to enable/re-enable the bot in case you disabled it in the past
- If you have any problems finding channels or users from your team, please try removing the bot from the Team in question, and adding it again to that Team
Still having problems?
Please submit a ticket so we can help.