I'm not getting a daily reminder, what should I do?

You need to be an org admin to complete some of these steps.

Configuration per user

Please make sure that you and all users affected have their daily reminder (start time and timezone) properly configured; each user can configure these settings in their user profile.

The timezone and start time are the settings that DailyBot use to know when to ask users to start the check-in. The reminder must be before the time limit you have configured for the reports.

Recommended checks

1. Please check that your organization timezone is correct. This is the timezone used to send the reports to channels.

2. Please check if you have configured the right timezone for yourself (in User profile), and that your start time is configured at a moment before the report is sent to the channels, otherwise you might not get the automatic question.

Still not getting the daily reminders?

Make sure you and all the users affected are part of the right teams and that you have the "automatic bot questions" feature enabled, like this:

If you need further assistance, please submit a request to our support team.