What is a blocker or critical question?

When using the Check-ins Custom Questions feature, you can configure questions as critical or blockers.

When a question is marked as a blocker, DailyBot will watch for the kind of response the user inputs: if the user responds in a negative form (no, nothing, nope,...), DailyBot understands that there is no blocker reported and it will not include that response in the blocker stats that the bot shares in the web dashboard or in chat reports.

If the question has a positive answer, which means any text like the description of a problem or blocker, DailyBot counts the response as a blocker that has been identified, and the team and managers will be alerted via the dashboard and through the chatbot reports.

Metrics

Blockers in your check-ins will show a number like this under the "Today" view in Analytics. 

Over time, blocker questions will result in a line chart that sums up the total responses up to that time period.

Longer time periods show similar charts, like this one [last 3 months]:

(Someone throw a lifeline to Marvin!)