Q: What should I be aware of when using variables in a workflow?
A: When using variables in a workflow, there are a few important considerations to keep in mind:
1. Ensure consistent form responses: If your workflow is triggered by a form response, be cautious when incorporating actions that randomly select a response from the same form. This means that the response that initially triggered the workflow may not necessarily be the one used for subsequent actions. When you use a form to trigger a workflow and you want to use that input as a prompt to get generative content from the AI, remember to use {{response_N}} where N is the number of the question you want to use from the form. Using the random response action to select a random record from your form may result in unintended consequences.
2. Potential delays in AI processing: While the workflow configuration itself should not cause any delays, it’s possible that delays may occur due to the AI processing API. In some cases, the AI may time out or experience delays, impacting the expected execution of your workflow. Rest assured, efforts are constantly being made to enhance and stabilize the AI capabilities within our product.
Q: How can I use the form response that triggered the workflow immediately for a prompt?
A: If you want to utilize the form response that triggered the workflow right away for a prompt action, you can easily reference those responses using variables such as {{response_N}} where N is the number of the question/response from your selected form. These variables are handy to access and incorporate specific data from the triggering form response into subsequent actions within your workflow (e.g. generative content based on form responses).
Please note that these FAQs provide general guidance on using variables in workflows. For more specific instructions or troubleshooting assistance, feel free to reach out to our support team for personalized support.
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